Rolex Watch U.S.A. announced yesterday that Stewart Wicht has been appointed president and CEO. Wicht succeeds Allen Brill who died last month following a brief battle with lung cancer. Wicht joined Rolex S.A. in 1975. His past experience in the company’s commercial department includes responsibilities for the U.S. and other key markets. He currently heads the company’s intellectual property department in Geneva. Wicht will assume his new position next month.
I hope this message can pass to the President/CEO, Stewart Wicht !
In December 2014, I bought a brand new Rolex watch from Reeds Jewelers in Village at Sandhills (Columbia, sc) for my 30 years marriage anniversary. Only about a year, one day I noticed some small cracks on the edge of crystal. I send to the store and got it fixed. About a year later the exact same thing happen again! This time (early of this year) I decided to get rid of it. It is like black hole, it is too much for me to bear. Because each time it costs about $1000.
The Jeweler dealer I was going to sell to, told me it was very old watch. I was stunned! The brand new Rolex watch I bought in December 2014 already 9 years old!! My heart sank. The reputation of Rolex Watch quality and service was shattered right of way!
I need help, I need justice!