Omega Introduces Online Video Manuals

Omega is branching out its customer service with a recently launched series of video manuals. Each video features a 3D animation voiced by Omega specialist Julian Lichtsteiner, explaining how to perform tasks like setting the time and date, adjusting the time zone, and operating the chronograph. In addition, the videos go into detail about special features of particular Omega timepieces, such as rotating bezels, helium escape valves, and Super-LumiNova dials.

Available on the Omega website and on the brand’s YouTube channel, the 25 video manuals cover four families, eight collections, and thirteen different calibers. 60 new videos will be added throughout the year, covering most calibers, and the existing videos will be translated into 11 languages by March.

As an example, check out the video below, which explains how to use the Omega Seamaster Planet Ocean (Caliber 8500/8501/8507).

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