after sales service

Green Rambles: When After-Sales Is An Afterthought

Sometimes I wonder if brands become so focused on always selling new watches that they forget to provide service for the ones they have sold in the past. Right now, for example, I have two requests for after-sales service with two different brands. The first requires a full service, and it is a complex job...

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Nov 14, 2022 by Martin Green

Sponsored: Gerald Charles Introduces Maestro 9.0 Tourbillon

Introducing a new age of technical aestheticism, Gerald Charles debuts its Maestro 9.0 Tourbillon. With a unique design created with the expert oversight of the brand’s creative director, Octavio Garcia, the timepiece is a return to the original Maestro flying tourbillon released in 2005. Taking hints from the brand’s rich history, the new release is...

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Mar 21, 2023 by WatchTime